Carpets at the home or in the office need regular and thorough cleaning by a reputable and trustworthy company. There are some key factors that you need to consider before selecting a carpet cleaning contractor in Singapore for your home or business. Below are some of the most important considerations before making the ultimate decision of shaking hands in agreement with a carpet cleaning contractor.
Ensure the company is certified.
Outstanding and competent carpet cleaning contractors have most likely received certification from a reputable and trustworthy certification program. Ensuring that the company you are about to hire to complete your carpet cleaning needs is certified is crucial to the extent that you can trust them with your valuable objects, and they can obligingly compensate or make up for any defects that may arise when they take up to clean your carpet. Therefore, if the company has not received a qualification certification from any of the established certification program, then it is advisable to give their services a wide berth.
Find out how long the cleaning company has been in business.
The longer a company has been in business, the more adept it becomes in its trades and skills. Moreover, if a company has been in business for vast periods, the less likely that the company will play any mischief with your carpet or any other home item you turn in for cleaning. Therefore, in Singapore, you will be better offer to contract with an established cleaning company that knows its job, and that enjoys satisfied and five-star reviews from happy customers.
Check if the company offers a guarantee for their services.
The chances are that the more ready a company is to provide a satisfaction guarantee for its cleaning service, the more likely it is to deliver according to the required standard. Conversely, companies that are hesitant to offer a satisfaction guarantee are not confident of their services and therefore, shouldn’t be trusted with your valuable items. Most cleaning companies, especially the reputable and competent ones, will offer a satisfaction guarantee for their services. The effect of the satisfaction guarantee is to ensure that you do not use your hard-earned money on a service that does not match up to your expectations. It ensures you are happy with the job done by the cleaning contractor before you pay.
Check if the carpet cleaning contractor has a business insurance.
However competent or skilled the company and its workers can be, some few things are bound to occasionally go wrong. Some of the accidents, of course unforeseen, can be quite costly. The last thing you want is for a worker to get injured on your home or business carpet and you have to compensate them. Or you might not want the worker to break or destroy a valuable item during the clean. All these problems can be adequately mitigated if the cleaning company you choose has the right kind of insurance to cover for any of these inevitable eventualities. Ensuring that the carpet cleaning contractor has adequate business insurance for such occurrences will put your mind at ease.
Ensure all the contractor’s employees are qualified.
In most cases, a qualified and reputable company will strictly hire equally competent employees. But that is not always the case. A company could be thoroughly qualified for their carpet cleaning job but then hire sloppy hands that are clueless or inept for the job. There are cases where some companies hire entry level workers or college students whom they can cheaply pay so as to increase their profit margin. Most of the time these are inept hands that may ruin your valuable item. Therefore, ensure you hire a contractor with a gang of workers that are qualified and competent to undertake the cleaning job.
Inquire to know how much they charge and check against the kind of services they offer to see if the price is worth it.
Compare prices with at least three other carpet cleaning contractors and check to see if the price charged is commensurate with the services offered. You should also be wary that the cheapest carpet cleaning contractor is not always the best choices- they may offer you services at reduced prices but make some critical compromises in the quality of services rendered. Therefore, go for a cleaning company that will get the work adeptly done yet at a fair and competitive price. You should, first of all, ask questions to know what you will receive for the amount of money they ask you to pay.
Inquire to know what kind of chemicals they use- if the chemicals are hazardous or not.
Some cleaning contractors can use chemicals that are severely hazardous to your health. It is, therefore, important to inquire and know what kind of chemical products the cleaning company will be using to make the right choice that won’t affect your health or the health of your family.
What is their repertoire of services?
Do they offer services that may be required in the future? This question is crucial because you may hire the services either periodically or contractually. In case you want to contract long term, it is important to ensure that the repertoire of the company’s services includes services you may require in future. Talking of contracting long term with the cleaning contractor, it is important that you read their terms and conditions very carefully and test their services first before committing to be contracting them long term. You may ask for some good bargains on an ongoing cleaning solution that can be provided at discount rates as compared to their standard prices.
Does the contractor commit to meet your cleaning expectations?
Before the job begins, make your expectations known to the contractor. For example, if you would like your cleaning to be done in a particular manner, or if there is an area that will require more attention than the rest, then it is proper to tell the carpet cleaning contractor and have him commit to delivering according to your expectations. Since most companies will want repeat customers, they would happily oblige and deliver according to your expectations.