Carpet Water Damage – (Carpet Restoration Cleaning Service)

7 Tips On Choosing The Right (Carpet) Water Damage Restoration Cleaning Service. Water damage is among the most annoying types of damage any structure can suffer and one that’s common. Water-damaged carpets are particularly tricky to handle, and they can also pose serious health hazards to you and your family, mainly due to the microbial growth in your carpet that ensues.

Save the hassle with our office carpet cleaning service.

The good news is that you may still salvage your carpeting. These seven tips should help you pick the right (carpet) water damage restoration service. Read on!

7 Tips On Choosing The Right (Carpet) Water Damage Restoration Cleaning Service

1. Assess the Situation

Before even attempting to seek suitable carpet restoration services, it’s a good idea to do a preliminary assessment. Whenever you encounter a water-damaged carpet, you should review the following factors:

• How long has the carpet been wet
• The water source and where it’s coming from (e.g., the roof, a broken pipe, etc.)
• Equipment and furniture involved
• The appearance of permanent stains on your carpet
• Whether the cause of the damage disappeared (the flood ceased or the leakage stopped)

Once you’ve gone through all these bullet points, you can determine whether you need to summon a plumber or technician beforehand. Otherwise, water will keep getting onto your carpet, and the restoration service will have been for naught.

In addition, you can ponder whether you even need the help of a restoration company in the first place. In various instances, you’d be capable of fixing minor damages using DIY tools or the aid of a regular cleaning company.

However, not all cleaning companies know how to handle and maintain carpets correctly, either because they don’t have the necessary specialized tools for the job or their personnel is underqualified.

This segues us into our next tip.

2. Read the Reviews

If you’re reading this, it’s safe to assume you’ll be looking for carpet restoration services on the web. Luckily, you’ll find many companies to choose from online, publicly rated and reviewed by customers and users.

You can find out how many votes and reviews the company gets and not just focus on the rating. That’s because you could occasionally stumble upon companies with dozens of spam reviews, especially on platforms like Facebook.

You may be able to spot these fake reviews by their date and content. If they looked oddly similar and were all posted in quick succession (with no trace of past activity), it’s best to move on to another option.

3. Find a Sweet Middle Ground Between Experience and Innovation

It’s not necessarily wrong to try to err on experience, for no reasonable person would want to entrust their carpet to amateurs. However, it’s common to find longstanding companies and providers stuck to the old way of doing things, oblivious to all the innovations in restoration methods, skills, and equipment.

In summary, you should find a balance between experience and novelty. Naturally, you should only choose businesses that opened just months ago (unless you have no other choice).

At the same time, you need a restorer who can guarantee the best results in the shortest timeframe possible, and a company that operates with blatantly outdated gear may not be the best means to achieve this.

4. Make Sure the Company is Adequately Certified

Every reputable company has a dedicated website with an “About Us” section. It should also list all the certifications and accreditations obtained, including IICRC (Institute of Inspection, Cleaning, and Restoration Certification) and Singapore’s own EQA IMS certifications. When undertaking restoration tasks, these “stamps” attest to the company’s quality standards.

Suppose the company’s website doesn’t display these certifications anywhere. In that case, it’s a safe bet to suppose they don’t have any, as these are massive selling points for any restoration service provider, no matter their size.

5. Search for a Warranty

Read the warranty policy (often found in the company’s T&C). A warranty shows a provider’s commitment to delivering optimal and long-lasting results. A company’s warranty policy, while not an ultimate litmus test in and of itself, speaks volumes about the provider’s confidence in the quality of its services.

It’s straightforward to get a restoration job wrong, especially concerning carpets. For this reason, you should be able to secure the services of a reliable provider that can take full responsibility for any mishandling.

You should also check the clauses on warranty void and not just judge the warranty by its period. Some providers highlight terms like “lifetime guarantee” but don’t elaborate on the contract terms, which are just as important (if not more).

6. Speak to a Representative

Before you do anything else, please do some cursory research on the process that goes into restoring a water-damaged carpet, the types of water damage, and the tools, products, and equipment used to deal with them.

You may be able to find this information laid out in a plethora of carpet restoration sites, though don’t just rely on any source, as it’s easy to assume (wrongly) that everything we read in a blog post or site is 100% accurate.

After you’ve got your facts straightened out, reach the company’s representative (preferably by phone) and ask what process they follow. If they can answer concisely and to the point, it’s a good indication that the company knows its trade.

This should not be the ultimate indicator, though you should place it on your checklist.

7. Find a Company Specializing in Carpet Restoration

Carpet water damage restoration is in a league of its own regarding water damage treatment. This is primarily due to the carpet’s extraordinary water-absorption properties and propensity to develop pathogens. In that sense, you’d need a company fully dedicated to addressing these challenges to the exclusion of others.

Conclusion

Be mindful that this is not an ultimate “silver bullet.” Some diversified cleaning businesses (huge ones) could outperform dedicated carpet restorers. However, these are usually exceptions rather than the norm. Hence, generally speaking, it’s a safer option to seek the service of a business focused specifically on water-damaged carpets, avoiding providers that claim to be a “jack of all trades.”

Contact us if you are looking for professional carpet water damage – (carpet restoration cleaning service) today!